Advisories
Scam texts are getting smarter. Ikaw, ready ka ba?
CICC recorded 60 SMS spoofing complaints from January 2025 to October 14, 2026, involving messages associated with banks, e-wallets, and government offices.
3 min readAll Articles
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Financial Literacy
Banks must resolve your dispute in 15 business days. Here is what to do if they don't
Banks, credit card companies, GCash, and Maya must follow complaint-resolution timelines, with consumers able to escalate unresolved disputes to the BSP.
2 min read
Advisories
Got scammed? Here is the one official place to report it to the SEC
Since April 1, 2026, complaints involving scams, illegal investment schemes, and financial violations must be filed through the SEC iMessage Portal.
1 min read
Financial Literacy
Bawal yan! “No return, no exchange” is not always legal in the Philippines
Philippine consumer laws give online shoppers important rights involving pricing, refunds, complaints, transaction records, and unfair seller practices.
5 min read