KKB help center

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Browse practical answers about the community, app, products, promos, privacy, and support.

25 answers found

What is KasKasan Buddies?

KKB is a Filipino personal-finance community and app experience for learning, comparing products, and finding offers. KKB is not a bank or lender.

About KKB
Does KKB provide financial advice?

KKB provides educational and comparison content. Check official terms and consider your own circumstances before making a financial decision.

About KKB
How do I get started?

Browse the website without an account, or download the KKB App for saved tools and app-specific features.

Getting Started
What information should I prepare?

For an institution application, use only its official flow and review its current identification, income, and eligibility requirements.

Getting Started
What is the Virtual Card Holder?

It is an app area that helps organize supported card information. Check the released app for current functionality.

Cards
Can I apply for a card through KKB?

KKB can route you to an institution's official application flow. The institution makes the approval decision and publishes the controlling terms.

Cards
How do Promos Near Me work?

The app supports location-aware discovery. Always confirm availability, participating branches, payment method, and validity.

Deals & Promos
Why do promo dates change?

Partners may change or end offers. Check the validity window, last-verified date, and official partner terms.

Deals & Promos
Are KKB guides always current?

Guides show published and updated information where available. Follow official institution instructions when they differ.

Guides
Can I suggest a guide?

Yes. Use Community Support and include the institution, feature, or process you want explained.

Guides
Is Fin Lit 101 free?

The website's structured learning content is free to browse. Production app access may vary by feature.

Fin Lit 101
What is KKBudget?

KKBudget is an app tool for organizing money plans. Confirm final calculations against your own records.

KKBudget
Does KKBudget connect to my bank?

No bank connection is represented here. Never enter bank credentials into an unverified page.

KKBudget
How do KKBills reminders work?

KKBills supports statement and due-date reminders. Check the app for notification permissions and supported schedules.

KKBills
Does KKBills pay my bill automatically?

No. Confirm payment status directly with your biller or payment provider.

KKBills
What is KKBayad?

KKBayad explains supported payment channels and safe bill-payment habits. Check the released app for current availability.

KKBayad
What should I keep after paying?

Keep the official reference number and receipt, then verify that the biller posted the payment.

KKBayad
Can I save cards, banks, or promos?

Favorites and profile behavior belong to the app and may require an account.

Favorites & Profile
How do I remove a favorite?

Use the saved-items control in the app. Contact support if the item returns after refresh.

Favorites & Profile
Will KKB ask for my OTP or password?

Do not share OTPs, passwords, PINs, or full card details through content pages, email, or social messages.

Security & Privacy
Where can I read the privacy policy?

Use the Privacy Policy link in the footer for the published policy and data-rights contact.

Security & Privacy
Does KKB charge an application fee?

KKB does not charge an application fee. Institutions control their own product fees and official application terms.

Transparency
How are official partners labeled?

Only confirmed relationships receive an official partner badge. Comparison coverage does not by itself imply a partnership.

Transparency
Is the KasKasan Buddies App free?

Yes. The KasKasan Buddies App is free to download and use on supported iPhone and Android devices.

Choose your app storeSupport
Where do I request support?

Use the Community Support route on the Contact page. Your email app opens with a message you can review before sending.

Support