The Consumer Act protects buyers of defective products with rights to repair, replacement, or refund, even when stores display “no return, no exchange” signs.
2 min read
Philippine Peso banknotes are legal tender, so consumers can use bills for purchases even when stores prefer cashless payments, subject to applicable rules.
2 min read
VAT-registered businesses must show VAT separately on sales invoices, giving consumers a way to check whether the tax charged on their purchases is correct.
1 min read
Stores cannot add fees for credit card or digital payments under DTI rules, and consumers can report businesses that impose illegal surcharges.
2 min read
DTI rules prohibit sellers from adding surcharges for card and digital payments, giving consumers the right to challenge illegal fees and report violators.
1 min read
Consumers have the right to choose how they pay for purchases, with DTI rules prohibiting sellers from forcing buyers into installment or in-house financing.
2 min read
Purchased gift checks cannot have expiration dates under the Gift Check Act, while promotional, loyalty, and reward vouchers may still legally expire.
1 min read
Ayon sa DTI, may mga karapatan ang mga consumer sa paggamit ng valid gift checks, kabilang ang proteksyon laban sa expiration at hindi makatarungang pagtanggi ng mga establisimyento.
2 min read
Philippine consumer laws give online shoppers important rights involving pricing, refunds, complaints, transaction records, and unfair seller practices.
5 min read