Advisories
Scam texts are getting smarter. Ikaw, ready ka ba?
CICC recorded 60 SMS spoofing complaints from January 2025 to October 14, 2026, involving messages associated with banks, e-wallets, and government offices.
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News
KKB joins BSP’s first Financial Education Roadshow in Visayas
KKB joined the BSP’s first Financial Education Roadshow in the Visayas, contributing to discussions on responsible credit use, consumer protection, and financial literacy.
2 min read
Financial Literacy
3 rules every Filipino should know about their money
The BSP's Protect Your Money campaign highlights three essential rules every Filipino should know to spot financial scams, understand their rights, and report suspicious activity.
1 min read
Financial Literacy
How to save more on groceries before the DTI price freeze ends on May 10
The DTI price freeze on basic goods runs until May 10, giving shoppers time to check SRPs, maximize grocery cashback, and prepare for possible price increases.
1 min read
Financial Literacy
Banks must resolve your dispute in 15 business days. Here is what to do if they don't
Banks, credit card companies, GCash, and Maya must follow complaint-resolution timelines, with consumers able to escalate unresolved disputes to the BSP.
2 min read
Financial Literacy
“May additional 5% charge po?” Why credit card surcharges are illegal and what you can do
Stores cannot add fees for credit card or digital payments under DTI rules, and consumers can report businesses that impose illegal surcharges.
2 min read
Financial Literacy
Sent money to the wrong number? The law is on your side. Here is what to do
Consumers who mistakenly send money to the wrong e-wallet number can seek its return through the recipient, their e-wallet provider, and the BSP.
2 min read
Financial Literacy
Credit card surcharges are illegal. Here’s what to do when stores try to charge you
DTI rules prohibit sellers from adding surcharges for card and digital payments, giving consumers the right to challenge illegal fees and report violators.
1 min read
News
Filipino scam victims report more to tech platforms than police
Filipino scam victims are more likely to report fraud to technology platforms than to the police, while most Southeast Asian victims who lose money recover nothing.
1 min read
Financial Literacy
"Installment Only?" Bawal 'yan!
Consumers have the right to choose how they pay for purchases, with DTI rules prohibiting sellers from forcing buyers into installment or in-house financing.
2 min read
Advisories
SC: Banks cannot force customers to repay funds released due to their negligence
The Supreme Court ruled that banks cannot automatically demand repayment when their own gross negligence caused funds to be mistakenly released to a customer acting in good faith.
2 min read
Advisories
Got scammed? Here is the one official place to report it to the SEC
Since April 1, 2026, complaints involving scams, illegal investment schemes, and financial violations must be filed through the SEC iMessage Portal.
1 min read