- HSBC Philippines just started switching from SMS text alerts to push notifications on March 17, 2026. Your transaction alerts aren’t coming by text anymore. HSBC moved them to the app.
- To keep getting real-time alerts, download the HSBC Philippines app and turn on push notifications.
- No app or notifications turned off? Your alerts will go to your registered email instead.
HSBC Philippines just started switching from SMS text alerts to push notifications on March 17, 2026. Your transaction alerts aren’t coming by text anymore. HSBC moved them to the app.
To keep getting real-time alerts, download the HSBC Philippines app and turn on push notifications.
No app or notifications turned off? Your alerts will go to your registered email instead.
Good to know: HSBC automatically sends alerts for transactions of Php 1,000 and above. You can adjust that minimum amount by calling (02) 8858-0000 or (02) 7976-8000.
The switch is happening in batches, so if you haven’t downloaded the app yet, do it now so you don’t miss anything.
Transaction alerts are one of the easiest ways to catch unauthorized charges before they become a bigger problem. Stay on top of it.
Got a friend or family member with an HSBC card? Tag them below to share this update.
And if you don’t have an HSBC card yet or are looking for one, download the KKB App to compare the best credit card for you 👇